TERMS OF USE

This Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of the Web Site constitutes your agreement to all such terms, conditions and notices.

Modification of these Terms of Use

Silhouette Body ReProgramme reserves the right to change the terms, conditions and notices under which the Silhouette Body ReProgramme Web Site is offered, including but not limited to the charges associated with the use of the aforementioned Web Site.

SHIPPING POLICIES AND RATES

Orders within Australia: Item/s are dispatched within 1-2 business days after receipt of order.

Australia Domestic Shipping options available at checkout include:

  • Standard post – please allow 3-7 working days for delivery
  • Express post – please allow 1-3 working days for delivery

International Orders: Please allow 2-4 weeks for delivery, due to customs clearances.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.

How are items shipped?

Our main courier is Australia Post however other courier services may be used occasionally. Once an order is dispatched, Australia Post sends a direct email with details to view your tracking number and details.

‘Authority to Leave’

Please note we no longer allow parcels to be left without a signature, also known as ‘authority to leave’. This is to protect security of your delivery as best we can.  Whilst it is always understood that when you choose ‘authority to leave’, it is at your own risk; we don’t like to see our customers not receive parcels for which they have paid.  You will be notified by Australia Post when your parcel is being delivered. If you have an issue with the location of your Post Office, may we recommend that you use an alternate shipping address.

INTERNATIONAL ORDERS

Please Note: Some items may be confiscated by customs within your own Country [this happens very rarely]. Some items may not have a tracking system available [registered post can be tracked to tell us that it has left the country, traceable registered post will give full tracking ability]. Silhouette Body RepProgramme takes no responsibility for the actions of others [customs or postal service] and cannot be held responsible for a parcel that gets lost or confiscated.

Country Eligibility: Silhouette Body ReProgramme products are not available for shipment to all countries. The delivery address that you specify must be within a country eligible to receive these products. Silhouette Body ReProgramme reserves the right at any time, at its sole discretion, to expand or limit the countries eligible for receiving our products.

REFUND / RETURNS POLICY

Thank you for shopping at Silhouette Body ReProgramme.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns – You have thirty 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs be accompanied by the receipt or proof of purchase.

Refunds – Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card [or original method of payment]. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping – You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please contact us by email at info@silhouettebodyreprogramme.com.au if you have any questions on how to return your item to us.   Items for return should be addressed to Silhouette Body ReProgramme, 8 Spray Street, Burnett Heads 4670, Australia.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Silhouette Body ReProgramme Web Site, you warrant to Silhouette Body ReProgramme that you will not use the aforementioned Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Silhouette Body ReProgramme Web Site in any manner which could damage, disable, overburden, or impair the aforementioned Web Site or interfere with any other party’s use and enjoyment of the aforementioned Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Silhouette Body ReProgramme Web Site.

LIABILITY DISCLAIMER

The information, products and services included in or available through the silhouette body reprogramme web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Silhouette body reprogramme and/or its suppliers may make improvements and/or changes to the aforementioned web site at any time. Advice received via the sulhouette body reprogramme web site should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. Changing habits and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, products, services and related graphics contained on the web site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. Changing habits and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement. To the maximum extent permitted by applicable law, in no event shall silhouette body reprogramme and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the silhouette body reprogramme web site, with the delay or inability to use the aforementioned web site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the aforementioned web site, or otherwise arising out of the use of the changing habits web site, whether based on contract, tort, negligence, strict liability or otherwise, even if changing habits or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the silhouette body reprogramme web site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the aforementioned web site.

GENERAL

To the maximum extent permitted by law, this agreement is governed by the laws of the State Queensland, Australia and you hereby consent to the exclusive jurisdiction and venue of courts in Brisbane. Queensland, Australia in all disputes arising out of or relating to the use of the Silhouette Body ReProgramme Site. Use of the aforementioned Web Site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Silhouette Body ReProgramme as a result of this agreement or use of the Silhouette Body ReProgramme Site. Silhouette Body ReProgramme’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Silhouette Body ReProgramme’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the aforementioned Web Site or information provided to or gathered by Silhouette Body ReProgramme with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Silhouette Body ReProgramme with respect to the Silhouette Body ReProgramme Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Silhouette Body ReProgramme. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.